Question 1

What’s included in my Longevity Labs membership?

Accepted Answer

The Parsley Longevity Labs is an annual membership featuring advanced diagnostic blood panels designed to give you a clear picture of your health—year after yearParsley Longevity Labs includes:Two comprehensive lab panels per year (one baseline, one follow-up), totaling 100+ biomarkersDeep insights into hormones, metabolic, autoimmune, and gut biomarkersActionable insights based on your lab resultsA personalized digital dashboard with easy-to-understand resultsTrend tracking year over yearTransparent pricing for optional additional testsFSA/HSA eligibility for most members20% discount on professional-grade supplements $1,500 in savings on 50+ health and wellness partner benefits to support your journey

Question 2

Which biomarkers are tested in Longevity Labs?

Accepted Answer

You’ll receive two sets of advanced diagnostic panels per year. Initial biomarkers tested:Apolipoprotein B (Apo B), Biological Age, CBC with differential/platelet: WBC, RBC, Hemoglobin, Hematocrit, MCV, MCH, MCHC, RDW, Platelets, Neutrophils, Lymphs, Monocytes, Eos, Basos, Neutrophils (Abs), Lymphs (Abs), Lymphs (reactive), Monocytes (Abs), Eos (Abs), Baso (Abs), Blasts, Blasts (abs), NRBC, NRBC (abs), MPV, Band Neutrophils, Band Neutrophils (Abs), Metamyelocytes, Metamyelocytes (Abs), Myelocytes, Myelocytes (Abs), Promyelocytes, Promyelocytes (Abs) Comprehensive Metabolic Panel: Glucose, BUN, Creatinine, eFGR, BUN/Creatinine Ratio, Sodium, Potassium, Chloride, Carbon Dioxide (Total), Calcium, Protein (Total), Albumin, Globulin (Total), A/G Ratio, Bilirubin (Total), Alkaline Phosphatase, AST (SGOT), ALT (SGPT), Ferritin, Folate, RBC, Hemoglobin A1c (HbA1c), ‍High-Sensitivity C-Reactive Protein (CRP), Insulin - fasting, Magnesium, RBC, Triglycerides, Total Cholesterol, HDL Cholesterol, LDL Cholesterol, Chol/Hdlc Ratio, Non Hdl Cholesterol Sedimentation Rate, Modified Westergren, Triiodothyronine (T3), Free, TSH and Free T4: T4 (Thyrozine), Total, Free T4 Index (T7), TSH, Vitamin B12 Vitamin D, 25-Hydroxy, γ-Glutamyl Transferase (GGT), DHEA-Sulfate, Estradiol (E2), FSH & LH: FSH, LH (tested for females only), Homocyst(e)ine, Iron and TIBC: Iron, Total, Iron Binding Capacity, % Saturation, Lead, Leptin, Lipoprotein (a), Mercury Omega Check: Epa + Dpa + Dha, Arachidonic Acid/Epa Ratio, Omega-6/Omega-3 Ratio, Omega-3 Total, Epa, Dpa, Dha, Omega-6 Total, Arachidonic Acid, Linoleic Acid, Progesterone (tested for females only),  Sex Hormone Binding Globulin (SHBG), Testosterone: Testosterone, Free and Total: Testosterone -Total, Ms, Testosterone - Free, Thyroglobulin Antibodies (TgAb) Thyroid Peroxidase Antibodies (TPO), Uric Acid, Zinc6-month follow-up biomarkers tested:Apolipoprotein B (Apo B), Biological Age, CBC with differential/platelet: WBC, RBC, Hemoglobin, Hematocrit, MCV, MCH, MCHC, RDW, Platelets, Neutrophils, Lymphs, Monocytes, Eos, Basos, Neutrophils (Abs), Lymphs (Abs), Lymphs (reactive), Monocytes (Abs), Eos (Abs), Baso (Abs), Blasts, Blasts (abs), NRBC, NRBC (abs), MPV, Band Neutrophils, Band Neutrophils (Abs), Metamyelocytes, Metamyelocytes (Abs), Myelocytes, Myelocytes (Abs), Promyelocytes, Promyelocytes (Abs) Comprehensive Metabolic Panel: Glucose, BUN, Creatinine, eFGR, BUN/Creatinine Ratio, Sodium, Potassium, Chloride, Carbon Dioxide (Total), Calcium, Protein (Total), Albumin, Globulin (Total), A/G Ratio, Bilirubin (Total), Alkaline Phosphatase, AST (SGOT), ALT (SGPT), Ferritin, Folate, RBC, Hemoglobin A1c (HbA1c), ‍High-Sensitivity C-Reactive Protein (CRP), Insulin - fasting, Magnesium, RBC, Triglycerides, Total Cholesterol, HDL Cholesterol, LDL Cholesterol, Chol/Hdlc Ratio, Non Hdl Cholesterol Sedimentation Rate, Modified Westergren, Triiodothyronine (T3), Free, TSH and Free T4: T4 (Thyrozine), Total, Free T4 Index (T7), TSH, Vitamin B12 Vitamin D, 25-Hydroxy, γ-Glutamyl Transferase (GGT)

Question 3

How should I prep for my lab tests?

Accepted Answer

To ensure accurate lab results, follow this checklist, which you can also find at parsleyhealth.com/lab-prepIf you menstruateSchedule for about 7 days before your next period will start.If using birth control, go on day 3-5 of bleeding.If taking continuous birth control with no bleeding and no placebo pills, scheduling anytime is fine.72 Hours Before:Stop taking all supplements. Some components could skew results.48 Hours Before:Avoid seafood, due to mercury testing8 Hours Before:Begin fasting (no food or drinks, including black coffee)Only water is allowedEat a light, healthy meal before you begin fastingGoing to the lab:Bring a copy of your lab request (printed or digital) and photo ID.Do not give your insurance information or pay. We've taken care of that.

Question 4

I recently completed lab tests. Should I wait to start Longevity Labs?

Accepted Answer

If you got your annual labs from your PCP, you can join right away! Our tests are much more extensive and will give you a clearer picture of your health. If you recently got advanced lab testing (100+ biomarkers) from an outside source, you can wait 3-6 months.

Question 5

How much does Longevity Labs cost?

Accepted Answer

The Parsley Longevity Labs costs $495, billed annually. Self-pay only. FSA/HSA Eligible.If you live in NY and NJ: Due to state regulations, NY & NJ residents will be charged only $150 upfront, as their membership cost, with separate payments directly to the lab at blood draw appointments. The total will still be $495.

Question 6

Can I add clinical care later?

Accepted Answer

Yes. You can upgrade from Longevity Labs to Complete Care at any time to access clinicians, coaches, and personalized treatment plans at the cost of the Complete Care membership.

Question 7

Do I have to use my follow-up blood draw within the year?

Accepted Answer

Yes. Your membership includes two lab panels per year, and they must be used within your 12-month term. Spacing them about six months apart gives you the best chance to spot meaningful changes and stay ahead of potential issues.

Question 8

I am already a Parsley Health member. Can I switch to the Longevity Labs membership?

Accepted Answer

Yes, you can cancel your current plan and move to the new membership. Message us in your My Parsley portal. Please note that the Longevity Labs membership is not yet available in NY,NJ,RI.

Question 9

How old do I have to be to join?

Accepted Answer

Parsley Health is available to members who are 18 years of age or older. It is ideal for women aged 30–60 who want to proactively manage chronic symptoms, optimize long-term health, or track key biomarkers over time, and have the option to upgrade to 1:1 care.

Question 10

How do I refer someone to Parsley Health?

Accepted Answer

We’re so grateful that you’ve had a positive experience with Parsley Health and want to share it with others!To refer someone, simply have them schedule a time to chat with us here, or share your personalized referral link, which you can find in your My Parsley Health portal.Once they begin their journey with us, we’ll send a small token of appreciation your way as a thank you for spreading the word!

Question 11

What's included in my Complete Care membership?

Accepted Answer

With Complete Care, you get more than just a typical doctor’s visit. Here’s what’s included in your membership:5 In-depth medical visits with a functional health provider.5 visits with a health coach to implement lifestyle changes.A personalized health plan for lifestyle, nutrition, sleep, exercise, and mental wellbeing.Access to advanced diagnostic testing for hormones, gut health, immune issues and more.Ongoing care plan & messaging supportFSA/HSA eligibility for most members20% discount on professional-grade supplements $1,500 in savings on 50+ health and wellness partner benefits to support your journey

Question 12

How much does clinical care cost?

Accepted Answer

The Parsley Health Complete Care Membership is $275 monthly, or $3,025 annually.

Question 13

What are the credentials of my Parsley Health medical provider?

Accepted Answer

Parsley Health providers include MDs, DOs, NPs, Rns, and PAs, all classically trained in fields like family and internal medicine. In addition to their medical backgrounds, they complete extensive training in functional medicine, including a clinical fellowship focused on chronic disease management, nutrition, and holistic care.Providers collaborate as a team, ensuring you benefit from their collective expertise. NPs and PAs are supervised by a lead physician and participate in regular chart reviews, case discussions, and ongoing training.At Parsley Health, providers go beyond traditional medicine, integrating personalized nutrition, sleep, movement, supplements, and mental health protocols alongside prescription medication to support whole-body healing.

Question 14

Can Parsley Health providers be my primary care doctor?

Accepted Answer

No. Parsley Health clinicians offer comprehensive, personalized care, but we don’t manage urgent issues, vaccinations, or in-person physical exams. We recommend maintaining a local primary care provider (PCP) for routine and acute care. Think of us as your partner in long-term health, focused on helping you addressing the root causes of your health concerns.

Question 15

Can I change my clinician or coach during my membership?

Accepted Answer

We are proud to share that every Parsley Health clinician and health coach goes through our extensive root-cause medicine fellowship training. You will always be in good hands! What is most important is that you always feel comfortable with your medical team. If you have any questions or concerns, you can schedule time with a Parsley Health Advisor here.

Question 16

Which tests are included in the Longevity Labs?

Accepted Answer

You’ll receive two sets of advanced diagnostic panels per year. Initial biomarkers tested:Apolipoprotein B (Apo B), Biological Age, CBC with differential/platelet: WBC, RBC, Hemoglobin, Hematocrit, MCV, MCH, MCHC, RDW, Platelets, Neutrophils, Lymphs, Monocytes, Eos, Basos, Neutrophils (Abs), Lymphs (Abs), Lymphs (reactive), Monocytes (Abs), Eos (Abs), Baso (Abs), Blasts, Blasts (abs), NRBC, NRBC (abs), MPV, Band Neutrophils, Band Neutrophils (Abs), Metamyelocytes, Metamyelocytes (Abs), Myelocytes, Myelocytes (Abs), Promyelocytes, Promyelocytes (Abs) Comprehensive Metabolic Panel: Glucose, BUN, Creatinine, eFGR, BUN/Creatinine Ratio, Sodium, Potassium, Chloride, Carbon Dioxide (Total), Calcium, Protein (Total), Albumin, Globulin (Total), A/G Ratio, Bilirubin (Total), Alkaline Phosphatase, AST (SGOT), ALT (SGPT), Ferritin, Folate, RBC, Hemoglobin A1c (HbA1c), ‍High-Sensitivity C-Reactive Protein (CRP), Insulin - fasting, Magnesium, RBC, Triglycerides, Total Cholesterol, HDL Cholesterol, LDL Cholesterol, Chol/Hdlc Ratio, Non Hdl Cholesterol Sedimentation Rate, Modified Westergren, Triiodothyronine (T3), Free, TSH and Free T4: T4 (Thyrozine), Total, Free T4 Index (T7), TSH, Vitamin B12 Vitamin D, 25-Hydroxy, γ-Glutamyl Transferase (GGT), DHEA-Sulfate, Estradiol (E2), FSH & LH: FSH, LH (tested for females only), Homocyst(e)ine, Iron and TIBC: Iron, Total, Iron Binding Capacity, % Saturation, Lead, Leptin, Lipoprotein (a), Mercury Omega Check: Epa + Dpa + Dha, Arachidonic Acid/Epa Ratio, Omega-6/Omega-3 Ratio, Omega-3 Total, Epa, Dpa, Dha, Omega-6 Total, Arachidonic Acid, Linoleic Acid, Progesterone (tested for females only),  Sex Hormone Binding Globulin (SHBG), Testosterone: Testosterone, Free and Total: Testosterone -Total, Ms, Testosterone - Free, Thyroglobulin Antibodies (TgAb) Thyroid Peroxidase Antibodies (TPO), Uric Acid, Zinc6-month follow-up biomarkers tested:Apolipoprotein B (Apo B), Biological Age, CBC with differential/platelet: WBC, RBC, Hemoglobin, Hematocrit, MCV, MCH, MCHC, RDW, Platelets, Neutrophils, Lymphs, Monocytes, Eos, Basos, Neutrophils (Abs), Lymphs (Abs), Lymphs (reactive), Monocytes (Abs), Eos (Abs), Baso (Abs), Blasts, Blasts (abs), NRBC, NRBC (abs), MPV, Band Neutrophils, Band Neutrophils (Abs), Metamyelocytes, Metamyelocytes (Abs), Myelocytes, Myelocytes (Abs), Promyelocytes, Promyelocytes (Abs) Comprehensive Metabolic Panel: Glucose, BUN, Creatinine, eFGR, BUN/Creatinine Ratio, Sodium, Potassium, Chloride, Carbon Dioxide (Total), Calcium, Protein (Total), Albumin, Globulin (Total), A/G Ratio, Bilirubin (Total), Alkaline Phosphatase, AST (SGOT), ALT (SGPT), Ferritin, Folate, RBC, Hemoglobin A1c (HbA1c), ‍High-Sensitivity C-Reactive Protein (CRP), Insulin - fasting, Magnesium, RBC, Triglycerides, Total Cholesterol, HDL Cholesterol, LDL Cholesterol, Chol/Hdlc Ratio, Non Hdl Cholesterol Sedimentation Rate, Modified Westergren, Triiodothyronine (T3), Free, TSH and Free T4: T4 (Thyrozine), Total, Free T4 Index (T7), TSH, Vitamin B12 Vitamin D, 25-Hydroxy, γ-Glutamyl Transferase (GGT)

Question 17

How do I schedule my lab tests?

Accepted Answer

You’ll receive a scheduling link in your welcome email. Labs are drawn exclusively at Quest Diagnostics locations but you'll schedule your labs in your MyParsley portal. You’ll need to provide your name and general contact information.

Question 18

How should I prep for my lab tests?

Accepted Answer

To ensure accurate lab results, follow this checklist, which you can also find at parsleyhealth.com/lab-prepIf you menstruateSchedule for about 7 days before your next period will start.If using birth control, go on day 3-5 of bleeding.If taking continuous birth control with no bleeding and no placebo pills, scheduling anytime is fine.72 Hours Before:Stop taking all supplements. Some components could skew results.48 Hours Before:Avoid seafood, due to mercury testing8 Hours Before:Begin fasting (no food or drinks, including black coffee)Only water is allowedEat a light, healthy meal before you begin fastingGoing to the lab:Bring a copy of your lab request (printed or digital) and photo ID.Do not give your insurance information or pay. We've taken care of that.

Question 19

Can the Longevity Labs test diagnose conditions?

Accepted Answer

No. This membership is for wellness and insight purposes only. It is not intended to diagnose, treat, or cure any medical condition. If you’d like to diagnose and treat conditions with our care team, you can purchase our Core Care or Specialty Care add-ons, or Concierge Care, which includes both labs and comprehensive care. You can explore our care plan options here.

Question 20

When and how do I receive my results?

Accepted Answer

Results are typically available within 3-4 business days on your secure, HIPAA-compliant My Parsley dashboard. You’ll receive a notification once your results are in.Temporary update: Leptin and Omega test results are taking up to 20 days. Your functional health score will automatically update as more results come in—we’ll keep you posted when they do!

Question 21

What happens if my labs show issues?

Accepted Answer

A clinician will contact you if your lab results show a critical or emergency issue. Otherwise, to receive medical guidance, you can easily upgrade to Complete Care.

Question 22

Can I download or share my results?

Accepted Answer

Yes! You can download PDF versions of your lab results through your My Parsley portal.

Question 23

Who reads my lab results?

Accepted Answer

Doctors (MDs and DOs) review your lab results. Critical care reach out is done by a greater clinical team including nurses and certified medical assistants under the supervision of MDs and DOs.

Question 24

Is my health data secure and HIPAA-compliant?

Accepted Answer

Your data is stored securely in compliance with HIPAA regulations and is accessible only to you and your care team.

Question 25

Do I have to use my follow-up blood draw within a year?

Accepted Answer

Yes. Your membership includes two lab panels per year, and they must be used within your 12-month term. Spacing them about six months apart gives you the best chance to spot meaningful changes and stay ahead of potential issues.

Question 26

How does Parsley bill members?

Accepted Answer

For the Longevity Labs membership, you will pay in full at the time of sign-up. For Complete care, you can choose the payment option that works best for you - annually or monthly.You can download your invoices anytime through your My Parsley Health portal.

Question 27

Can I use insurance?

Accepted Answer

Insurance is not accepted at this time for the Longevity Labs membership.However, Complete Care is covered by insurance if you live in California, New York, Oregon and Washington. See details here.Sign up to be notified when more insurance options are available.

Question 28

Can I use my FSA or HSA?

Accepted Answer

Yes! Many members use their FSA or HSA funds to pay for their membership and related costs like specialty testing, and supplements.  We always recommend checking with your FSA or HSA provider first to confirm what's eligible and learn how to submit documentation. Your Care Team can also help you gather the receipts or information you might need.

Question 29

Do I get charged if I cancel my clinician or healthcoach visit?

Accepted Answer

Our Cancellation and No-Show Policies:Cancellation/Reschedule: Please cancel or reschedule at least 48 hours in advance to avoid a fee. Less than 48-hours notice will result in a $50 charge to the credit card on file.No-Show: If you do not show up for a scheduled visit, you will be charged $50. This helps us keep care accessible for all members.

Question 30

What is the membership cancellation policy?

Accepted Answer

We get it—things change. While we’d love to continue supporting your health journey, you can cancel your membership at any time.Here’s what to know:For the Longevity Labs membership: A full refund is available if the lab services have not been used.The Complete Care membership is annual, with two ways to pay:Pay annually upfront (includes a discounted rate)Pay monthly (billed automatically each month)No matter how you pay, your membership auto-renews every 12 months unless you cancel before your renewal date.To cancel:Go to My Account > Membership > Options > CancellationOr text ‘cancel’ to 332-400-0413 for support.A few important notes:If you paid annually, your membership is non-refundable due to the discounted rate.If you pay monthly, you can cancel anytime to stop future billing—just know we don’t refund for unused time or visits.You can always add extra visits beyond your plan for an additional fee, based on your insurance or our out-of-pocket rates.After cancellation, you’ll still have access to your visit notes, labs, and handouts in your My Parsley portal.Need a hand? Our team’s here to help: 332-400-0413

Question 31

I am a Medicare beneficiary. What does this mean for potential coverage?

Accepted Answer

If you have Medicare or a Medicare Advantage plan (like Aetna Medicare or UnitedHealthcare Medicare), Parsley Health is considered out-of-network. Our clinicians have officially opted out of Medicare, which means we’re unable to bill Medicare or Medicare Advantage plans for services—and members cannot submit claims for reimbursement. You’re still welcome to join Parsley through our cash-pay membership, which gives you full access to our care outside of insurance. As part of enrollment, you'll sign a Medicare Agreement confirming that neither you nor Parsley Health will submit claims to Medicare for reimbursement.

Question 32

Can my primary care physician (PCP) complete testing ordered by Parsley Health?

Accepted Answer

Yes. If your primary care physician is open to it, they can order some or all of the tests recommended by your Parsley clinician. Keep in mind: some advanced or non-routine markers may not be covered through your PCP or insurance.If that's the case, your Parsley clinician can adjust the order and coordinate any remaining testing through a trusted lab partner.If you purchase the Labs Membership, you must run those tests through Parsley Health.

Question 33

I have out of network coverage. Can I use that for Parsley?

Accepted Answer

Many of our members use out-of-network benefits to receive some reimbursement for services provided by your Parsley medical team. Please call your insurance plan’s customer service number for more information on your individual out-of-network benefits.

Question 34

Will my appointments be virtual or in-person?

Accepted Answer

If you're near our Los Angeles or New York City centers, you have the option for in-person or virtual appointments. Otherwise, appointments are virtual, though availability varies by state.

Question 35

What if I don’t live in the US?

Accepted Answer

For licensing reasons, you have to physically be in a state that your medical provider is licensed in during your virtual visits. You must have a permanent US-based address to enroll.

Question 36

Where can I find details about my upcoming visit?

Accepted Answer

You can find details about your upcoming appointment on the Visits page inside your My Parsley Health portal. You'll also receive reminder emails and texts from us with the date, time, and location of your upcoming visit.Be sure to complete your pre-visit questionnaire and any additional paperwork at least two days prior to your visit. You can find any necessary forms on the home page inside your My Parlsey Health portal.

Question 37

What's your visit cancellation and no-show policy?

Accepted Answer

Our Cancellation and No-Show Policies:Cancellation/Reschedule: Please cancel or reschedule at least 48 hours in advance to avoid a fee. Less than 48-hours notice will result in a $50 charge to the credit card on file.No-Show: If you do not show up for a scheduled visit, you will be charged $50. This helps us keep care accessible for all members.

Question 38

I have an in-person visit but would like to change it to virtual. How do I do this?

Accepted Answer

No problem. To change a visit from in-person to virtual, please call a Parsley Health Advisor at 443-400-0416.

Question 39

Do I have to complete all of my questionnaires before my first visit?

Accepted Answer

Yes. Filling out your questionnaires allows us to make the most out of your visit. That’s why we ask that all questionnaires be filled out 48 hours prior to your initial visit. If you need more time to complete yours, we would be happy to help reschedule your visit for your convenience.

Question 40

Can my clinician prescribe medication?

Accepted Answer

Yes. Prescription drugs are one of the most powerful tools of modern medicine. They are critical healers in the Parsley toolkit, and we prescribe them regularly. Some medications, however, do require management by specialists, and are not appropriate for Parsley providers to prescribe.All of our clinicians have been trained in conventional allopathic or osteopathic medical schools, physician assistant schools, or nursing schools. They are licensed to practice medicine in their state, and have state DEA (Drug Enforcement Agency) licensing to allow for prescribing pharmaceutical medication. As such, prescription drugs are a key part of Parsley’s care, and we believe they are powerful and essential tools in modern medicine. However, we cannot prescribe controlled substances or scheduled medications.

Question 41

When would my clinician prescribe supplements?

Accepted Answer

Like prescription medications, supplements are powerful tools that require careful consideration for safety, quality, and effectiveness. Parsley clinicians are extensively trained in using professional-grade, third-party-validated supplements produced in GMP-certified facilities. These supplements support conditions such as gut health, nutrient deficiencies, and blood sugar balance and are often more effective when combined with conventional treatments.While dietary supplements cannot claim to treat or cure diseases, the ones we recommend are evidence-based and carefully monitored for safety and effectiveness. Like any treatment, they can have side effects and should be adjusted or discontinued if needed.Members are not required to purchase supplements through Parsley, but we encourage ordering from our online store, clinics, or Fullscript store to ensure quality and convenience. Clinicians and health coaches are never financially incentivized to recommend supplements—your care team only prescribes what’s best for you.Our Parsley Health-branded supplements are available for purchase, and members get a 20% discount.

Question 42

How can I tell the quality of Parsley Health supplements?

Accepted Answer

Our professional-grade Parsley Health supplements are third-party tested for quality and purity by reliable NSF or USP-certified manufacturers in the U.S. Each supplement is hand selected and approved by the Parsley Health clinical team of doctors and confirmed for quality, safety and effectiveness. Parsley Health ranks higher than 96% of brands on SuppCo, the leading supplement review platform. Their TrustScore reflects a deep commitment to quality, safety, and transparency—so customers can feel confident about what they’re taking.They are manufactured at cGMP-compliant facilities, meaning the facility must meet requirements set forth by the FDA.

Question 43

What conditions does Parsley Health treat?

Accepted Answer

Our holistic, science-backed approach to medicine is most effective at treating persistent symptoms and chronic conditions—most of which can be reversed or healed with lifestyle changes together with conventional medicine. You can focus on any area of your choosing.That said, functional medicine is best at treating the following areas, which is why we've highlighted them on our site:Metabolic & HeartFertility & Post-partumMenopause & PerimenopauseDigestive IssuesHormonal HealthAutoimmune & InflammationLongevity & Health OptimizationLearn more here!

Question 44

I don't see my specific health concern on your site, can Parsley still help?

Accepted Answer

Most likely, yes! Parsley Health takes a root-cause approach to care, addressing a wide range of health concerns beyond what’s listed on our site. To determine if Parsley is the right fit for your needs, we recommend scheduling a call with a Parsley Advisor. They can answer your questions and help you understand how our care model may support your health goals

Question 45

What is Parsley’s success with treating certain conditions?

Accepted Answer

89% of our members start feeling better in the first year and we’re able to track that progress using our Parsley Symptom Index (PSI), which helps gauge your healing process over time.The Parsley Symptom index analyzes nine body areas ranging from musculoskeletal, to digestive, to mental health, and tracks progress over time. Using this tracker, we give you a total score based on how you’re doing—called the Parsley Symptom Index (PSI)—which gives your doctor a snapshot of your health.

Question 46

How can I get a copy of my medical records?

Accepted Answer

It's easy. To request a copy of your medical records, simply send a message through your My Parsley Health portal. Just head to Messages > Health Question > Medical Records, and our team will be more than happy to assist you.

Question 47

What is Parsley Health's fax number?

Accepted Answer

(415) 480-8347

Question 48

I am calling from a lab or pharmacy. How do I get in touch with Parsley?

Accepted Answer

Please call 1-833-Hi-Parsley.

Question 49

I need prior authorization. Who should I contact?

Accepted Answer

To request a prior authorization, just send a message through your My Parsley Health portal. Go to Messages > Membership Questions > Billing > Then Lab Test Billing, and our team will be happy to assist you with the process.

Still have questions?