Clinical Membership Agreement

PARSLEY MEDICAL DIRECT HEALTH CARE CLINICAL MEMBERSHIP AGREEMENT

This Agreement sets forth the terms of your membership in Parsley Medical’s Direct Health Care Program (“Clinical Membership”) with Parsley Medical P.C., Parsley Medical, or P.L.L.C., Parsley Medical Group FL, P.A., (individually a “Parsley Medical Practice” and collectively “Parsley Medical”). The Clinical Membership is designed to provide you with direct personalized medical services.

INITIAL NOTICES:

NOT HEALTH INSURANCE. THIS AGREEMENT IS NOT HEALTH INSURANCE AND DOES NOT MEET ANY INDIVIDUAL HEALTH INSURANCE MANDATE THAT MAY BE REQUIRED BY FEDERAL OR STATE LAW, INCLUDING THE FEDERAL PATIENT PROTECTION AND AFFORDABLE CARE ACT AND COVERS ONLY LIMITED ROUTINE HEALTH CARE SERVICES AS DESIGNATED IN THIS AGREEMENT

BINDING ARBITRATION. THIS CONTRACT CONTAINS A BINDING ARBITRATION PROVISION WHICH MAY BE ENFORCED BY THE PARTIES

Member understands and accepts the above notices:

1. Parsley Medical Clinical Membership Options and Membership Fees.

The Clinical Membership offers different Clinical Membership Options, each with a different scope of services and fees. You must select your desired Clinical Membership Option from the available list on Parsley Medical’s website at www.parsleyhealth.com/join . The terms of your selected Clinical Membership Option can be found on Parsley Medical’s website at https://www.parsleyhealth.com/join . Clinical Membership Options may change from time to time, and you will receive at least thirty (30) days’ advance notice of such changes. However, you are entitled to the full scope of your Clinical Membership Option as it existed as of the effective date of your current Membership Term for the duration of such Membership Term. For any subsequent Renewal Term, you may accept the revised Clinical Membership Options (which may include changes in the Clinical Membership Fee) or reject such changes and terminate your Membership.

You may pay your Clinical Membership Fee in a single sum or make periodic payments per a monthly Clinical Membership Fee Payment Schedule. The initial payment must be made before your Clinical Membership commences. Once paid, your Clinical Membership Fee is non-refundable, as set forth in the Parsley Medical Refund Policy, available at https://help.parsleyhealth.com (“How do I cancel my membership?”).

2. No Emergency Care; Certain Services and Items Excluded.

If you have an emergency, you must dial 911. Parsley Medical does not treat emergencies. Parsley Medical is a holistic medical practice that provides a range of professional services including the services covered in your chosen Membership option; but it is not intended as a primary care physician/practitioner practice and, while its practitioners can order prescriptions, ancillary services such as diagnostic tests/x-rays, and laboratory services, it does not provide medications or those services itself. Parsley Medical is not intended to take the place of your primary care physician.

3. No Insurance Accepted; Self-Payment Only.

The Clinical Membership is a direct health care service; it is not health insurance. Although Parsley Medical participates in a limited number of commercial health insurance plans, Clinical Memberships are not available to patients who have health insurance coverage through those plans. Clinical Memberships are only available to patients who are not part of a commercial health insurance plan in which Parsley Medical participates. Also, Parsley Medical does not participate in federal health care programs such as Medicare or Medicaid. Parsley Medical providers may recommend you receive services not offered by Parsley Medical (e.g., specialty services, diagnostic tests), but in no event will Parsley Medical be responsible for any medical bills that result from services not offered by Parsley Medical, even if those services were recommended by Parsley Medical.

You are solely responsible for payment of all fees for Parsley Medical’s services. If you do have health insurance, your insurance policy is a contract between you and your insurance company. It is your responsibility to know your benefits, and how they will apply to your benefit payments. Parsley Medical takes no responsibility to understand or be bound by the terms and conditions of such insurance. There is no guarantee your insurance company will make any payment to you to reimburse some or all of the cost of the services you have purchased through your Clinical Membership.

You are also responsible to notify Parsley Medical if you obtain or change your health insurance coverage, and Parsley Medical will notify you if it contracts with (i.e., participates in) the health insurance plan to which you subscribe. In the event that Parsley Medical contracts with a health insurance plan with which you have health insurance coverage, this Agreement will have to be amended or terminated.

4. Subscription Billing.

In order to participate in the Clinical Membership, your Clinical Membership Fee payments will be charged to your credit card on a recurring basis. You hereby agree to allow Parsley Medical to securely store your credit / debit card information (the “Payment Method”). You authorize the Payment Method to be used automatically for your payment responsibilities to Parsley Medical. If a credit card account is being used for a transaction, Parsley Medical may obtain preapproval for an amount up to the amount of the payment. If you want to designate a different payment method or if there is a change in your Payment Method information, you can change the information with Parsley Medical by messaging care@parsleyhealth.com. This may temporarily delay your ability to make online payments while Parsley Medical verifies the new payment information. You represent and warrant that: (1) any credit / debit card information you supply is true, correct and complete, (2) charges you incur will be honored by your credit/debit card company, (3) you will pay the charges incurred in the amounts posted, including any applicable taxes, and (4) you are the person in whose name the credit / debit card was issued and are authorized to make a purchase or other transaction with the relevant credit / debit card and information. You agree and authorize the Payment Method to be billed automatically in accordance with the Clinical Membership Fee Payment Schedule in an amount equal to the Clinical Membership Fee in effect for your Membership Term. Your Membership Fee Payment Schedule is reflected in, or can be selected as part of, the Membership option you choose when you become a Member or modify your Membership.

If Parsley Medical is unable to secure funds from your debit / credit card(s) for any reason, including, but not limited to, insufficient funds in the debit / credit card or insufficient or inaccurate information provided by you when submitting electronic payment, Parsley Medical may undertake further collection action, including application of fees to the extent permitted by law and/or, where deemed appropriate, suspension of services.

You have the right to revoke this authorization by contacting Parsley Medical at care@parsleyhealth.com at least fifteen (15) days prior to the scheduled payment date. You understand that your Clinical Membership may be cancelled or as deemed appropriate, suspended if you revoke this authorization, and you remain responsible for all charges you incur or otherwise owe to Parsley Medical. This authorization will remain in full force and effect until revoked by you or Parsley Medical.

5. Term and Termination.

A. Term.

Unless it is terminated earlier in accordance with Section 5.B. of this Agreement, the initial term of this Agreement will be for one (1) year, beginning on the latter of the date that Parsley Medical executes the Agreement and the date Parsley Medical receives your initial Clinical Membership Fee payment (the “Initial Term”). Thereafter, this Agreement will automatically renew for successive one (1) year periods (each, a “Renewal Term”), unless either you or Parsley Medical notifies the other in writing, not less than thirty (30) days prior to the expiration of the Initial Term or the applicable Renewal Term, of the notifying party’s desire not to renew this Agreement. In the event that the Company has provided you timely notice of a change in your Clinical Membership Option or Clinical Membership Fee in accordance with the terms of Section 1, above, then, unless you have provided notice of your desire not to renew for another Renewal Term, the change in Clinical Membership Option or Clinical Membership Fee will be incorporated into this Agreement beginning at the start of the applicable Renewal Term.

B. Termination. Either you or Parsley Medical may terminate this Agreement at any time, with or without cause, upon thirty (30) days’ prior written notice. Upon notice of termination, you will be entitled to receive the services included in your selected Clinical Membership Option until the effective date of termination.

6. Electronic Communications.

By providing your email address, you agree to receive electronic communications via email. You may also elect to receive electronic communications via phone or SMS text messaging by completing the Consent to Receive Text Messages attached to this Agreement and incorporated herein by reference.

7. Privacy and Confidentiality.

Parsley Medical and its providers will maintain a record of the services they provide you, and will maintain the confidentiality of your medical information in accordance with applicable state law and federal law.

8. Entire Agreement; Amendment.

This Agreement, including the addenda and schedules hereto, sets forth the entire agreement between the parties with regard to the subject matter hereof, and supersedes all prior or contemporaneous oral or written agreements regarding the same subject matter. This Agreement may be amended only in writing signed by the parties. Notwithstanding the foregoing, Parsley Medical may, upon at least thirty (30) days’ notice to you, unilaterally amend the Clinical Membership Fees and Clinical Membership Payment Schedule, effective as of the start of the subsequent Renewal Term, and/or amend this Agreement if required by applicable law. Upon receipt of such notice, you may accept these changes or reject them by terminating your Clinical Membership in accordance with the terms of Section 5 (Termination).

9. Minors.

If you are purchasing a Clinical Membership Plan on behalf of, and as a parent or legal guardian of a minor, such minor will be treated as a Member hereunder and you will be responsible for their adherence to this Agreement. Parsley Medical shall not serve as and should not be considered a replacement for a primary care physician/pediatrician with respect to any minor. Any Member under the age of 18 must have a separate primary care pediatrician of record who is responsible for urgent care, vaccinations, and all routine pediatric health care services.

10. Miscellaneous. Governing Law.

This Agreement shall be governed by and construed in accordance with the state laws specified in the applicable State Addendum. Venue. The exclusive forum for all disputes arising under or relating to this Agreement shall be in New York City, New York, unless such action cannot by law be brought in such forum, in which case the venue required by law shall govern. Waiver. The failure of a party to insist upon strict adherence to any term of this Agreement on any occasion shall not be considered a waiver or deprive that party of the right thereafter to that term or any other term of this Agreement. Severability. The invalidity or unenforceability of any term or provision of this Agreement shall not affect the validity or unenforceability of any other term(s) or provision(s). Successors. This Agreement shall be binding upon and shall inure to the benefit of the parties and their respective successors, assigns, heirs, executors and administrators. No Assignment. You may not assign your rights, duties and obligations under this Agreement without the prior written consent of Parsley Medical, whose consent may be withheld for any reason. Any attempt to assign said rights, duties and obligations without the prior written consent of Parsley Medical will be null and void and of no force or effect. Parsley may assign this Agreement with thirty (30) days advance written notice to you. Counterparts. This Agreement may be executed electronically in one or more counterparts, all of which together shall constitute only one agreement. State Addendum. The applicable State Addendum shall be incorporated herein. The terms of this Agreement and the State Addendum shall be read in harmony but, in the event of an irreconcilable conflict between the two, the conflicting terms of the State Addendum shall control. Notices. Any communication required or permitted to be sent under this Agreement shall be in writing and sent via electronic mail (a) to Parsley Medical at care@parsleyhealth.com and (b) to you at the email or the address you designate at signature.

Consent for Telehealth and Remote Care Services at Parsley Health

By using Parsley Health Services, including the messaging platform, phone calls, and telehealth visits (such as video consultations), I, THE MEMBER, acknowledge and agree to the following terms and conditions:

State of Residence Requirement
I understand that, in order to receive care through Parsley Health, I must be physically located in the state in which I reside at the time of using Parsley Services. This includes all interactions with members of my care team, including but not limited to
1. Clinicians
2. Registered Nurse Care Managers (RNs)
State-based Care and Limitations
If I am located outside of the state in which I reside and request clinical support, I understand that Parsley Health may not be able to provide medical support. In such cases, I acknowledge that my care team will defer my request for clinical support to a local urgent care facility or primary care provider (PCP) until I return to my state of residence.
Telehealth Limitations and Emergency Care
I understand that telehealth consultations have limitations and that in certain cases, in-person evaluations or emergency care may be necessary. If I am in need of urgent or emergency care while outside my state of residence, I will seek local emergency services or visit the nearest urgent care facility.

By click signing this agreement, I have read, understand, and agree to the terms of this Consent & Agreement and the Parsley Medical Clinical Membership.

Clinical Membership Agreement

PARSLEY MEDICAL DIRECT HEALTH CARE CLINICAL MEMBERSHIP AGREEMENT

State Addenda

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